Privacy Policy

Effective date: November 8, 2026

PAKMOBILES (SMC-PRIVATE) LIMITED ("we", "our", "us") operates the PakMobiles website and mobile applications under the PakMobiles brand. This Privacy Policy explains how we collect, use, store, and share your information when you use our services.

1. Information We Collect

  • Account data: name, email, phone number, city, password hash.
  • Agreement records: the explicitly accepted Terms & Conditions version, server-recorded acceptance date and time, and sign-in or sign-up method.
  • Listing data: ad title, description, photos, price, device details, and location.
  • Usage data: basic technical logs and actions needed to operate the service.
  • Payment data: transaction references and metadata required for billing and wallet operations. We do not store full card numbers.

2. How We Use Information

  • Provide marketplace features (posting ads, browsing, saved listings, account management).
  • Moderate listings and improve trust and safety.
  • Process payments and maintain wallet/subscription records.
  • Send account and transaction-related notifications.
  • Maintain evidence of explicit agreement to our Terms & Conditions.

3. Sharing of Information

We may share limited information with service providers that support hosting, storage, and payment processing. We do not sell your personal information.

Ask Chotu is optional. With your consent, your questions, recent search filters, voice recordings and transcripts are sent through PakMobiles to OpenAI for speech recognition and AI assistance. Do not submit passwords, identity documents or other sensitive information. AI answers can be inaccurate; suggested navigation does not automatically submit ads, payments or account changes. Provider processing and retention are governed by OpenAI's privacy policy.

4. Data Retention

We retain data for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.

PakMobiles does not persist Ask Chotu chat transcripts. Uploaded Chotu recordings are removed after processing. Chat messages remain in the app only while the chat is open. The app stores your consent and floating-button position locally, and the server stores usage counts to enforce limits.

5. Your Choices and Rights

  • You can update account profile information from your account settings.
  • You can request account deletion using the Delete Account option in the app/website account section.
  • You can decline Ask Chotu or revoke its consent through the shield icon in the chat. Manual marketplace features remain available.

6. Security

We use reasonable administrative and technical safeguards to protect your data. No method of transmission or storage is 100% secure.

7. Children's Privacy

PakMobiles is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this policy or your data, contact us at pakphonesapp@gmail.com.